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Contact Us

For extra help that our FAQ page might not cover, contact us online. Just complete the form below, press “confirm”, and a Customer Support expert will get back to you as soon as possible.

Please note: For questions about an order, be sure to include your Order ID number. To find your Order ID, log into My Account.

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Please ensure your Email address is not misspelled, otherwise you will not receive our reply.


If your inquiry is about delays or a defective lens please fill this in.

maximum length 1000.

 

Our Customer Support team is available from Mon-Fri, 9:00 am until 5:00 pm PST (Pacific Standard Time). We are closed on weekends and most holidays. To prevent our email from going to your spam folder, please add info@lenspure.com to your “safe sender” contact list.

Please note: Our US corporate office is not a shipping address and we do not accept customer inquiries or returns at this office.

Our US corporate office is located at:
1937 W. Irving Park Road, 2nd Floor
Chicago, IL, 60613
(872) 213-7969