Shipping & Returns

Your vision comes first.

We have made it easy for you to get your contact lenses. Every time.

Shipping & Delivery

United States Postal Service (USPS)

5-7 business days.

We deliver contact lenses anywhere within USA for a flat rate of $10.50

Free shipping is automatically applied when you spend $78.00 or more.

Payment

For your convenience, we take the following types of payment methods.

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Order Confirmation

Once you have completed your order, we will send you a friendly email confirming your purchase (you should receive this e-mail within minutes of completing your order, if not, please contact our Customer Support team.

If there are any issues with your order confirmation, please contact our Customer Support team as soon as possible.

Occasionally, contact lenses may be out of stock, but don't worry, we’ll take care of it. We make note of out-of-stock contact lenses and re-stock as soon as possible. In some cases it could take up to 4 weeks before your items can be shipped. We work with you to track your order and provide you with updates on the status of your order via the email address you've provided.

Shipping Confirmation

Once we have shipped your contact lenses, we will send you a confirmation email. It will include a tracking URL and your order ID, so that you can track your order status.

US customers can expect to receive their contact lenses through USPS.

Returns and Exchange Policy

We do not provide refunds on purchased contact lenses but we know things happen.

Contact lenses that have experienced damage during shipping can be sent back to us and be exchanged for the same product.

If the contact lenses you receive do not match your order, we will gladly accept the contact lenses, exchange them with the correct ones and send them to you. All we ask is that you complete the inquiry form in our Contact Us section, detailing the issue and we will take care of the rest.

Cancellation

Unfortunately, we are not able to cancel orders once the order has been processed.